What Makes America’s Floor Source Different?

If we had to summarize the America’s Floor Source difference into just one sentence it would be: America’s Floor Source is truly committed to satisfying our customers.
However, that’s not very specific. To learn about some of the specific differences that make America’s Floor Source a step up from those other guys, please read below.

Difference #1: Respect

Any flooring company can sell you carpet, hardwood, laminate, tile, vinyl, and all that good stuff. But only America’s Floor Source will treat you, your budgets, and your deadlines with the respect you deserve.

Difference #2: Shop At Home – Mobile Floor Source

Our Mobile Floor Source will bring a variety of flooring samples to your home – at no cost to you, and with no obligation to buy. You’ll be able look at and compare carpet, hardwood, stone, laminate, cork, and more, right in your home.

Difference #3: Floor Care Services

Properly caring for a floor is about more than just keeping it clean. It’s also about preserving the carpet’s appearance and extending its life. America’s Floor Source offers professional carpet cleaning that will help you protect your flooring investment.

Difference #4: Communication

We know that to best satisfy homeowners and homebuilders, we need to be in continual communication with you. That’s why a real person answers our phone, and also why we give homebuilders the cell phone number and Nextel ID of their account manager.

Difference #5: Our People are Career Flooring Experts

Lots of people sell flooring products, and many of them used to sell cars, storm doors, and real estate. All of our account service people and our installers are career flooring people. A few of us even grew up in the business.

Difference #6: Product Double-Checks

Ensuring the right products are installed is just as important as making sure it is installed correctly. To this end, every order is checked and double-checked by our warehouse and installation team.

Difference #7: A Thorough Understanding of the Construction Process

Every installer, account manager, and service professional at America’s Floor Source is knowledgeable and experienced in more than just floors. We believe it’s our job to understand the entire home construction process so that we can better serve and satisfy homebuilders and homeowners.

Difference #8: Price, Quality, and Service

Feel free to compare us to any other company in the industry. Our prices will always be competitive. Our quality is top of the line. And our commitment to service can’t be touched by any of our competitors.

Difference #9: Doing as Our Mothers Taught Us

At America’s Floor Source, we understand the importance of being polite, respectful, and punctual. From making sure the job is done on time, to cleaning up after ourselves, we treat every job the same way we would want to be treated.

Difference #10: Standing Behind Our Products

Although every product we sell is of the highest quality, and all of our installers are extremely conscientious and highly trained, the occasional flaw or mistake does occur. On those rare occasions, you can count on America’s Floor Source to do everything possible to make things right.

Difference #11: We Clean Up After Ourselves

Sometimes it’s the little things that make all the difference. That’s why every America’s Floor Source installer and service person does everything within reason to make sure we leave every job site as clean if not cleaner then we found it.

Difference #12: A Real Person Answers Our Phone

When you call America’s Floor Source, you get a real person. Why? Because we believe that when you need help, you need actual help, not an impersonal conversation with a machine.

Difference #13: The Strongest and Most Up-To-Date Warranty and Maintenance Information

At America’s Floor Source, we believe it’s part of our job to make sure homeowners and homebuilders have all of the necessary information. That’s why we always provide all manufacturers’ warranty information, and it’s also why we provide care and maintenance information on our website.

Difference #14: An Infrastructure That Eliminates Mistakes

From our ongoing product training, to our 3-step inspection process. From our experienced installers, to our company-wide commitment to customer satisfaction. We have done everything we can at America’s Floor Source to eliminate – or at least reduce – mistakes.

Difference #15: Front Edge of new Trends and Designs

At America’s Floor Source, we provide the best selection of floors – including cork, bamboo, luxury vinyl tile, woven vinyl, and the newest, most realistic laminates. But if you’re more interested in traditional floor coverings such as carpet, tile, and hardwood, we offer everything from the most classic options to the newest styles.

Difference #16: Moisture Testing

At America’s Floor Source, we put an emphasis on the details. That’s why we carefully check the moisture level of the house before installing any hardwood floor. Installing hardwood when moisture levels are too high can lead to cupped floors.

Difference #17: Fastest Reaction Time

America’s Floor Source is committed to providing you with quick responses to your needs. From keeping the most popular products in stock, to being able to send out installation or service crews within 24 hours, we are committed to providing you with the quickest possible service.

Difference #18: Personal and Professional Experience

You count on America’s Floor Source for quality installation, reliable information, and helpful service. That’s why we hire only the most experienced and dependable employees.

Difference #19: Field Supervision

For our builder division customers, every job installed by America’s Floor Source is carefully pre-inspected and post-inspected to ensure that it is done to a level of quality that satisfies homeowners and homebuilders alike.

Difference #20: Finished On-Site Hardwood Floors

At America’s Floor Source, we believe in providing high quality flooring options. That’s why we offer both pre-finished and on-site finished hardwood floors, offering you increased choices in color, feel, and overall impression. Please note that finish-on-site hardwood flooring is not available at all locations.

Difference #21: Swatch Mailing

At America’s Floor Source, we understand that if you don’t have all of the appropriate samples, you cannot make your selections. That’s why we offer swatch mailing on every product we sell.

Difference #22: Green Flooring Options

As a part of our commitment to helping the environment, we offer the newest, most environmentally sustainable products, including a full array of both cork and bamboo flooring.

Difference #23: Free Felt Pads

America’s Floor Source gives a free bag of felt pads to every customer who walks through our doors and even the ones we meet while we’re out and about. We are committed to helping you protect your flooring investment.

Difference #24: Unbeatable Web Tools

America’s Floor Source offers several amazing online resources:
Virtual Room Designer – enables homeowners to mix and match carpet, hardwood, tile, stone and more with different paint colors, cabinet types, architectural styles and even appliance finishes.

Design Resources – features design videos, detailed product information, answers to frequently asked design questions, an ask-the designer function, articles on various interior design topics, and a visual quiz that determines homeowners’ design tastes

Quick Order Tool – allows residential property managers to schedule new flooring installations or floor cleanings in a matter of minutes.  

Décor Blvd Private Site – offers homebuilders’ clients an inside look into the design process by featuring design videos, design appointment preparation tips, the virtual room designer and much more.

Difference #25: Tons of Awards

A lot of flooring companies claim to be great, but we’ve got plenty of hardware to back up our claim. America’s Floor Source has won so many awards, we don’t know where to put them. We’re a 3-time winner of the Material Supplier of the Year from the Building Industry Association of Central Ohio, a 6-time winner of the Marketing and Merchandising Excellence Award from the Building Industry Association of Central Ohio, a Habitat for Humanity ReStore Gold Partner, and that’s just to name a few. Need more proof? Check out our Awards page.